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Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
Many families and professionals in the North West province of South Africa are exploring virtual doctor consultations as a practical alternative to traditional healthcare visits. Affinity Health supports this shift by providing medical insurance plans that include access to remote medical advice and support from qualified healthcare practitioners. These virtual doctor solutions mean you don’t have to leave your home or office to receive essential health guidance and prescriptions.
Virtual doctor consultations are especially valuable for parents with young children, busy working adults, and elderly patients in North West who cannot access in-person care easily. This approach helps bridge the gap caused by location, time, or mobility barriers, ensuring prompt medical advice is always within reach.
Virtual consultations are available as a core feature across several Affinity Health plan groups:
Plan features and inclusions are clearly outlined in the benefit schedule. You cannot change these features individually; moving between plans allows members to match their healthcare journey and requirements more closely.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
To see more about the policy options available, visit the current Affinity Health plan rates.
Families in Mafikeng, working professionals in Rustenburg, and pensioners in small towns across North West all find value in virtual healthcare. Here’s how:
If your virtual consultation suggests you need in-hospital treatment, Affinity Health supports seamless referrals to approved private hospitals. See the hospital plan overview for details on what’s covered during admissions.
Your plan includes access to a broad network of affiliated healthcare locations. Find a provider using Affinity Health’s search tool: Find a Provider. For private hospital information, visit Find a Hospital Provider.
Find out how North West residents can access a virtual doctor through Affinity Health. Explore plan options, key benefits, and how to connect remotely today.
Get qualified healthcare support in North West without leaving your home.
Virtual consultations align with your Affinity Health cover for smooth follow-ups.
Avoid unnecessary trips, queues, and delays through digital care solutions.
Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customer
Brandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customer
I got what I needed within minutes and saved money.
Verified customer
Thutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customer
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Get answers to common questions about Telehealth Virtual Care