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Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
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Access to dependable healthcare no longer relies solely on visiting a clinic. Today, South African families can connect with registered Healthcare Practitioners from the comfort of home through budget-friendly telehealth plans. These plans enable consultations for common illnesses, chronic condition follow-ups, mental well-being guidance, and health advice, all without the hassle of travel or extended waiting rooms. For parents with young children, busy professionals, or households supporting elderly relatives, virtual care provides an invaluable lifeline at a cost far below traditional in-person appointments.
Affinity Health's policies include telehealth access through Day-to-Day, Combined, and some Innovator Range options, ensuring every age group in your household can benefit. Plans like the Combined Cover and Day-to-Day Plan provide family-wide virtual consultation access, often included in monthly premiums without additional co-payments.
| Service | Covered by Telehealth | Included in Affordable Plan |
|---|---|---|
| General health consultations | Yes | Yes |
| Child wellness checks | Yes | Yes |
| Mental well-being advice | Guidance | Yes |
| Prescription renewals | Yes | Yes |
Tip: Look for plans where telehealth consultations are included as part of the Day-to-Day or Combined options to enjoy predictable monthly costs, starting from as little as R649 per principal member (adult) - children can be added from R519 per child per month. See current pricing for details.
For a closer look at which family-friendly plans include virtual consultations, review the Affinity Junior and Senior ranges, which extend telehealth access to both younger and older family members.
Maximising your telehealth plan means understanding its limits, included services, and how to use it for everyday family needs. Here are some practical strategies:
Traditional medical appointments can run well over R450 per visit in the private sector. Most Affinity Health plans that include telehealth provide unlimited* access within plan rules for a predictable monthly amount. For example, combining a Day-to-Day and hospital option ensures financial protection for both virtual and physical needs - helpful for families juggling school children and aging parents.
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Explore affordable telehealth plans for families in South Africa. Compare virtual care options, monthly pricing, and coverage with Affinity Health for all ages.
Virtual care via phone or video for all ages, included in many affordable health plans.
Plans start at R649 per adult, R519 per child, with included consultations.
Minimise waiting rooms, reduce travel, and get quick care from home.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerFrom routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
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Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.