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Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
In a rapidly changing world, South African families seek solutions that reduce healthcare costs without compromising access to professional medical advice. Telehealth - remote clinical consultation via phone or video - provides an affordable answer for families looking to simplify and manage routine healthcare needs.
By reducing travel expenses, eliminating waiting rooms, and offering direct access to healthcare professionals, telehealth plans make it easier for families to budget for medical care. Routine consultations which once required time off work or school can now be addressed remotely - a benefit for busy parents and caregivers. Affinity Health’s day-to-day plans include these telehealth services as part of their value-driven approach.
South African families using day-to-day plans from providers like Affinity Health can expect affordable monthly premiums. For example, the Day-to-Day Individual premium starts from current published premiums, making basic medical consultations more accessible than ever.
Affinity Health’s nationwide provider network ensures that telehealth consultations are backed by approved clinicians. This means families can confidently access care, knowing remote advice is genuinely integrated with in-person follow-up when necessary. Find a list of authorised healthcare providers for in-person referrals here.
| Service | Telehealth Plan | Traditional Visit |
|---|---|---|
| Routine GP Consult | Covered in Day-to-Day plan from current published premiums monthly | current published premiums-current published premiums per consult + travel |
| Mental Well-being Advice | Online or phone session included | current published premiums+ per session in private practice |
Cost efficiency, combined with the ease of remote access, explains the surge in popularity of telehealth plans among families in cities and rural areas alike. To explore complete benefit options, visit the Affinity Health Day-to-Day Cover page.
Modern family telehealth plans are about more than just virtual visits. They offer safety, convenience, and smart allocation of medical spending, ensuring families don’t delay essential care due to time or financial pressures.
For many, integrating telehealth into a family insurance plan means not having to choose between affordability and continuous care. It is especially valuable for households juggling routine colds, childhood illness spikes, and ongoing health education.
Day-to-day plans give you one predictable monthly payment with a clear benefit schedule. For more details on pricing and coverage, view Affinity Health’s policy rates.
If a telehealth call results in the need for an in-person exam, members can use the hospital provider finder to locate the nearest facilities.
South African families looking to manage medical costs in challenging economic times increasingly prefer affordable telehealth-enabled health cover. This approach combines quality, access, and predictability.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
Explore how families in South Africa benefit from affordable telehealth plans. Learn about coverage, costs, and care with Affinity Health's day-to-day options.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care