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Access to private healthcare has become more accessible and budget-friendly with the growing adoption of telehealth consultations in South Africa. These virtual appointments enable individuals, families, and professionals to receive real-time medical guidance from qualified practitioners, all from the comfort and safety of their own home. Telehealth services are not only convenient but also help dramatically reduce travel, waiting times, and costs traditionally associated with in-person appointments.
Telehealth is a digital healthcare solution that connects patients to medical practitioners using secure phone or video communication platforms. After scheduling, you will consult with a practitioner who can triage your symptoms, make routine assessments, offer guidance, and provide prescriptions or referrals where appropriate. This means:
Did you know? In South Africa, the cost of telehealth consultations is often included in private health cover plan premiums, making these services especially appealing to those seeking to lower monthly healthcare costs while maintaining robust support.
Many private health insurers, such as Affinity Health, incorporate telehealth consultations as part of their day-to-day benefits. These consultations may cover acute symptoms, wellness advice, and even initial mental wellness screenings. This transforms access for people in rural locations, busy professionals, and families balancing work and caregiving responsibilities.
| Plan Type | Telehealth Availability | Monthly Premium (from) |
|---|---|---|
| Junior Day-to-Day | Included | R514 |
| Standard Day-to-Day | Included | R709 |
| Innovator Range Combo | Included | R1,397 |
| Senior Day-to-Day | Included | R1,196 |
Pricing varies by plan type and age range rather than geographic location. For more details, see the latest rates and pricing from Affinity Health.
If you want to see which day-to-day or hospital plans include telehealth benefits, browse our combined plan options.
Choosing plans that cover affordable telehealth consultations can minimise your routine out-of-pocket expenses. For many South Africans, these services can mean the difference between quickly addressing a health concern and waiting for symptoms to worsen. Here are ways to use telehealth for maximum value:
Tip: Telehealth is not limited by region, making it ideal for families moving between provinces or needing consistent support year-round.
Research shows that increased access to remote consultations improves routine health management, can identify ongoing conditions earlier, and helps reduce the national healthcare burden. Budget-friendly health cover with virtual appointment access has become a cornerstone for modern healthcare in South Africa, offering real-world solutions for:
To find an Affinity Health virtual care practitioner or confirm coverage, consult the provider directory.
Contact us today and we will get back to you shortly
Discover how affordable telehealth consultations give South Africans access to private healthcare from home. Learn how to save costs, compare cover, and access practitioners.
Telehealth included in health plans for affordable, convenient medical consultations across South Africa.
Connect with qualified practitioners from home, at work, or while travelling.
Virtual care simplifies routine check-ups, mental health support, and acute illness advice.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerFrom routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care