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For many South Africans in Polokwane, accessing private healthcare does not have to involve long journeys or high costs. Virtual healthcare consultations bridge the gap, letting individuals, families, and professionals discuss their symptoms, get medical advice, obtain prescriptions, or manage chronic conditions without leaving home. This option is especially valuable for busy professionals, families with young children, or retirees who may find in-person visits challenging or costly.
Virtual healthcare consultations-sometimes referred to as remote or telephonic doctor visits-connect you with qualified healthcare practitioners for medical advice, diagnosis, and ongoing care. These sessions use phone or video calls, which means you don’t have to stand in queues or take time off work for routine concerns.
Affinity Health plans include access to virtual consultations as a core feature, helping keep your routine healthcare costs low while providing private care quality. For a detailed look at plans covering day-to-day benefits, visit the Day-to-Day Cover page.
Choosing a health cover option that includes affordable virtual consultations can help you:
To check available healthcare provider options in your area, use the Affinity Health provider locator.
Virtual consultations offer significant cost savings, especially for routine matters and prescription renewals. For example, monthly premiums for plans giving access to day-to-day benefits (including consultations) start at R709 for adults. Children’s cover is even more budget-friendly, with options from R484 per month. Full premium tables can be found on the Affinity Health Policy Rates page.
| Consult Type | Estimated Out-of-Pocket Cost | Time Investment |
|---|---|---|
| Virtual Consultation (telephonic) | Included in plan, no extra cost | Immediate, at-home |
| In-Person Private GP Visit | R350 - R600 (without cover) | Travel + wait time |
For families needing additional hospital protection, consider a combined plan. Review details on the Combined Plan page.
While virtual consultations cover everyday illnesses, prescription requests, and some chronic management, there are times when in-person care is better suited-such as physical examinations or emergencies. Affinity Health members can use the hospital provider search tool to find suitable facilities for more serious events.
Contact us today and we will get back to you shortly
Explore the benefits, savings, and convenience of cost-effective virtual healthcare consultations in Polokwane. Learn how Affinity Health makes private care accessible for all.
Virtual consultations reduce expenses for routine medical care in Polokwane.
Get fast medical advice from home, ideal for families and professionals.
Affinity Health plans include virtual consultations for all ages.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerGet answers to common questions about Telehealth Virtual Care
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs