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Stay ahead with our latest insights and proven strategies
Telehealth consultations have transformed access to healthcare, especially in regions like North West, by connecting patients to healthcare practitioners using phone or online platforms. This approach makes medical advice, chronic condition management, and mental health support possible without traditional visits, reducing travel time and associated costs.
In the North West province, where travel to healthcare facilities may be challenging, virtual consultations bridge the accessibility gap, making medical advice more widely available.
Affinity Health includes telephonic and virtual consultations in its Day-to-Day Health Cover options and combination plans. As a member, you benefit from:
| Service | Included in Plan | Estimated Out-of-Pocket Cost |
|---|---|---|
| Telephonic Consultation | Yes (limited to plan benefit) | R0 if within benefit, otherwise current published premiums-current published premiums |
| Mental Health Support (Telephonic) | Yes (plan limits apply) | R0-current published premiums (if outside plan) |
For North West residents with Combined Health Plans, both in-person and virtual care can work together to maintain your family's health.
Families, professionals, and retirees in North West can select from multiple Affinity Health plans with telehealth benefits embedded. When considering cost, compare the monthly premiums and included telephonic support:
| Plan Type | Monthly Premium (starting at) | Telehealth Benefit |
|---|---|---|
| Day-to-Day Cover (single adult) | current published premiums | Telephonic consultations included |
| Combined Plan (single adult) | current published premiums | Both in-person and virtual care |
Prices are fixed nationally, so North West residents benefit from the same affordable options as those in other provinces. Compare multiple plans using Affinity Health’s published premiums to find the right fit.
This process helps individuals and families manage minor illnesses, ongoing conditions, and medication repeats efficiently. Seniors benefit from the convenience of speaking to a healthcare professional without leaving their homes, while parents can quickly access trusted advice for children’s health issues.
For specialized plan ranges, such as the Junior or Senior plans, telehealth benefits are also part of the included options, supporting age-specific healthcare needs.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
Discover affordable telehealth consultations in North West with Affinity Health. Learn how virtual healthcare can lower costs and expand access to medical advice for families.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
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Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Get answers to common questions about Telehealth Virtual Care
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Choose the option that fits your needs