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Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
Explore Affinity Health’s virtual doctor service in Sandton. Fast online consultations, prescription renewals, and expert advice for families, professionals, and retirees.
Sandton residents get real-time care from home through digital doctor consultations.
Virtual consultation access is included in many Affinity Health plans alongside in-person and hospital care.
Quickly manage minor illnesses, renew scripts, and obtain referrals without clinic travel.
Virtual doctor services provide Sandton residents with access to qualified healthcare practitioners for remote health guidance, prescription renewals, and minor ailment support. Using your phone or computer, you can consult a medical professional without needing to travel to a clinic - this saves time and lowers exposure to infections in busy waiting rooms.
Note: Affinity Health members can access consultations with experienced nurses, doctors, and mental health professionals from Affinity Health’s internal Telehealth team as part of their health insurance plans. This is especially valuable for those in Sandton and Johannesburg where traffic and time constraints can limit in-person visits.
Virtual consultations offered through Affinity Health are designed to make essential care more accessible and cost-effective for Sandton residents. These services can be combined with Day-to-Day Health Cover or hospital plans for full peace of mind.
When considering health insurance, look for cover that includes virtual consultation access. Affinity Health incorporates these services into many plans - especially valuable for Sandton families managing busy schedules, retirees seeking ongoing advice, or young professionals who prefer digital-first solutions.
This process supports ongoing care and improves the ability to manage minor conditions at home, while still enabling in-person follow-up if necessary.
Virtual doctor consultations work best for non-urgent concerns and routine advice. For emergencies or complex diagnoses, in-person consultation or hospital visits are required. Affinity Health members can rely on a trusted provider network for these needs. This integrated approach provides a blend of convenience, lower risk, and appropriate escalation of care.
To find out more about plans that include virtual doctor access and other health benefits, please submit a contact form for further information. For in-hospital medical needs or emergencies, consult the Hospital Plan overview.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
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Get answers to common questions about Telehealth Virtual Care
Choose the option that fits your needs
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.