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Stay ahead with our latest insights and proven strategies
Virtual doctor consultations offer Pretoria families and professionals direct access to qualified healthcare practitioners without visiting a clinic in person. Affinity Health members use secure telephonic or video appointments to discuss symptoms, receive advice, and obtain scripts for medicines where appropriate. These remote consults are valid for minor illnesses, follow-up care, and ongoing wellness guidance, shaping a modern, efficient approach to primary healthcare in South Africa.
For busy parents, young professionals, or elderly members, virtual appointments mean less travel, safer interactions, and more convenient access to medical advice right from your Pretoria home or office.
All Affinity Health day-to-day and combined plans include access to healthcare professionals through telehealth, providing a vital link for prompt medical advice anywhere in Pretoria.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
Virtual consultations are included with selected Affinity Health plans at no extra out-of-pocket cost when following the plan's procedures. Members receive clear annual limits and guidance on when to use in-person versus virtual consults. To find out more, submit a contact form and an agent will assist with plan-specific details.
You can arrange a virtual consultation through your Affinity Health plan's member portal or the dedicated client support line. Most consultations are available within the same day, and documentation (such as sick notes or scripts) is securely sent to your email or mobile device. This process minimises travel and helps keep vulnerable groups, such as children or seniors, safer at home.
For more complex conditions or urgent physical exams, your virtual doctor will recommend an in-person visit and connect you to an accredited provider within the Affinity Health Pretoria provider network. You can also find hospitals directly using the hospital provider tool.
Affinity Health’s focus on provider choice and digital access ensures Pretoria residents can manage minor health issues promptly and cost-effectively. To find out more about our family care or senior options, submit a contact form and an advisor will assist you.
Access virtual doctor consultations in Pretoria with Affinity Health. Save time and stay healthy with affordable remote healthcare options for families and professionals.
Receive quality care at home or work in Pretoria, reducing travel and waiting times.
Virtual doctor access is built into your day-to-day and combined plans.
Easily transition from remote consults to in-person care using network providers.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Get answers to common questions about Telehealth Virtual Care
Choose the option that fits your needs
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |