Featured Articles
Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
Virtual doctor solutions have become an essential part of modern health insurance, especially for singles living independently or managing busy professional lives. Affinity Health has integrated confidential online consultations into its health insurance products so that individuals can easily connect with healthcare practitioners by phone or online - saving effort, cost, and time.
A virtual doctor service allows you to consult with a qualified healthcare practitioner remotely via a secure phone or online platform, without needing to visit a clinic in person. For singles juggling work, social life, and personal wellness, this delivers immediate guidance for a range of medical issues - from acute symptoms to routine advice.
Unique insight: Virtual doctor benefits are automatically included in several Affinity Health plans, meaning singles do not need to pay additional fees each time they use this service.
After activating an Affinity Health plan, singles can schedule a remote consultation as often as allowed by their chosen policy. The process is straightforward, and prescriptions or referrals can be issued following your consultation. Many routine health concerns can be managed remotely, including:
Singles benefit from never needing to delay care due to transport, schedule, or privacy concerns. This can be particularly valuable for young professionals with limited free time.
Learn more about Affinity Health's day-to-day cover options and see how virtual doctor consultations are included for individuals on select plans.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
| Plan Name | Virtual Doctor Consultations | Additional Benefits |
|---|---|---|
| Day-to-Day Plan | Included with benefit limits | GP visits, basic dentistry, optometry |
| Combined Plan | Included as part of outpatient cover | Hospital admission, diagnostics |
| Innovator Range | Available (depending on plan) | Enhanced benefit combinations |
Details of each plan’s virtual consultation allowance can be found on the Affinity Health policy rates page. Enrolment is straightforward, and singles can activate these benefits immediately after waiting periods, depending on the selected plan.
Virtual doctor services offer several advantages for singles beyond mere convenience. They provide a way to manage health independently, foster discreet access to care, and streamline follow-up appointments and prescriptions.
Once you are a member, the process to book and attend a virtual consultation is designed for simplicity:
This allows singles to manage everything from seasonal illnesses to repeat medications with ease, without needing to physically visit a provider.
For more on choosing the right plan for your lifestyle, visit the Innovator Range page. You can also find a healthcare provider or facility in your area on the Affinity Health provider search.
Explore virtual doctor consultations designed for singles with Affinity Health. Access affordable, confidential advice from a healthcare practitioner wherever you are in South Africa.
Singles access a healthcare practitioner anytime for medical advice, prescriptions, or referrals.
Virtual doctor consults are included in several Affinity Health health insurance options for singles.
Have confidential medical discussions from anywhere without the need to visit a provider in person.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Get answers to common questions about Telehealth Virtual Care