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Many South African families, especially those with young children or chronic health needs, wish for unlimited access to doctors. The reassurance of seeing a healthcare provider whenever you need, for everyday ailments or peace of mind, is a powerful motivator. However, when examining medical insurance offerings, it’s important to set realistic expectations and evaluate what is actually included in family-focused health cover plans.
Unfortunately, genuine unlimited in-person GP visits are rare in affordable insurance plans. Instead, most leading health insurers, including Affinity Health, offer a set number of consultations per member or per family per year. There are practical reasons for these benefit caps, which help maintain sustainable pricing and ensure quality healthcare access for all policyholders.
Industry Insight: Offering truly unlimited visits would drive up monthly premiums significantly, making medical cover unaffordable for most families. Providers balance visit limits with budget-friendly pricing to serve more South Africans.
Family health plans typically include:
| Plan Type | Annual In-Person GP Visits | Telehealth Consultations |
|---|---|---|
| Day-to-Day Group | 6 per member | Often additional or unlimited within rules |
| Combined (Family) | 6 per adult, 6 per child† | Available for minor ailments, advice |
†Visit numbers are examples; always check your specific benefit schedule. For details on family cover, visit Affinity Health’s day-to-day cover and combined plan pages.
Many plans now supplement in-person visits with a wide range of telephonic and online consults, helping families get advice quickly-without needing to leave home. This is especially useful for minor symptoms, chronic medication repeats, and mental health consultations where permitted.
When evaluating health cover for families in South Africa, look for:
Typical family and combined plans provide cover for:
If your family often exceeds the included visit number, balance your expectations-affordable premiums rarely allow unlimited in-person GP care. However, through resourceful use of telehealth consultations and careful in-person appointments, most families find their visit needs well met.
Families in Johannesburg, Cape Town, Durban and beyond benefit most from a combination of planned in-person check-ups and easily accessible healthcare advice. Explore full benefit breakdowns on the Affinity Health pricing and plan page for current premium estimates.
Practical tip: Plan family check-ups and needed GP appointments to align with your plan’s included visits, and use telehealth for minor concerns.
For more information about provider access and doctor networks, see Affinity Health’s provider finder.
Contact us today and we will get back to you shortly
Learn how family health insurance in South Africa approaches doctor visit limits, including alternatives to unlimited GP consultations and practical ways to maximise your plan.
Most plans include a capped number of annual GP visits per member.
Combine in-person and telehealth consultations to meet your family's needs within plan benefits.
Affordable premiums balance visit caps, ensuring sustainable cover for South African families.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
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Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
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Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
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