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Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
Discover how low-cost telehealth plans in South Africa make quality healthcare more accessible. Learn about coverage, costs, and how to get started.
In an ever-evolving healthcare landscape, telehealth has emerged as a vital service, enabling South Africans to access qualified healthcare practitioners remotely. Low-cost telehealth plans provide an innovative means for individuals, families, and professionals to manage routine health questions, get quick medical advice, and maintain their wellness without the need to travel for in-person consultations.
These plans allow members to interact with a healthcare practitioner via phone or video for a range of non-emergency health concerns, such as:
Telehealth plans differ from traditional health cover by placing a strong emphasis on virtual care, reducing typical access barriers.
Many day-to-day health cover options, such as those offered by Affinity Health, now include telehealth as a core benefit. This integration makes accessing virtual care even easier and more cost-effective.
| Plan Type | Approx. Starting Premium (monthly) | Telehealth Benefit |
|---|---|---|
| Day-to-Day (18-54 yrs) | current published premiums | Included |
| Junior Cover (0-17 yrs) | current published premiums | Included |
| Senior Cover (55+ yrs) | current published premiums | Included |
Included telehealth benefits mean no separate fee for virtual consultations if you have one of these qualifying plans. Find full plan details and rates on the Affinity Health plan overview.
Getting the most from a telehealth plan involves understanding both the limitations and expanded opportunities of remote medical care. Here are practical tips for South Africans making the most of these services:
Telehealth is not suitable for emergencies. For critical illnesses and injuries, members should use designated emergency medical response or visit a hospital. Refer to information on Affinity Health hospital cover as needed.
With plans that include telehealth, South Africans gain access to a network of medical practitioners as well as options for physical care if advised. Many telehealth consultations can result in referrals or scripts to be filled through approved providers. For non-hospital services, members can locate options via the Affinity Health provider search tool.
Low-cost telehealth plans empower more South Africans to manage their health proactively, bridge geographic gaps, and keep family wellness affordable. To explore plan specifics, the Affinity Health homepage offers further resources on affordable, accessible options nationwide.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
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Get answers to common questions about Telehealth Virtual Care
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Choose the option that fits your needs
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.