Featured Articles
Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
As healthcare costs rise and time becomes increasingly precious, South Africans are seeking ways to access medical advice without lengthy in-person visits. Telephonic medical consultations have emerged as an effective, affordable solution, especially for residents in dynamic urban areas like Sandton. Whether you are a young professional balancing work and family, a parent seeking advice for a child, or a retiree managing ongoing wellness, telephonic consultations place timely, credible advice just a call away.
These consultations connect you directly with a registered healthcare practitioner for advice, assessments, and prescriptions where appropriate - all via phone. They reduce travel, limit waiting room exposure, and offer advice at a fraction of the cost of a standard face-to-face visit.
More Sandton families are turning to medical cover plans that include telephonic consultations, ensuring cost-effective and timely healthcare guidance whenever it’s needed most.
Traditional in-person consultations can cost upwards of current published premiums per visit in private practices, with additional travel and time costs. In contrast, medical insurance plans offering telephonic consultations include this benefit at minimal or no extra charge, bundled with comprehensive primary care or day-to-day cover. For example, the Affinity Health Day-to-Day Plan integrates unlimited managed telephonic consultations alongside in-person consultations, basic dental care, and acute medicine for a monthly premium starting from current published premiums per adult. Children on Junior plans access these remote consultations under dedicated cover from just current published premiums per month.
Learn more about plan details and pricing on the Affinity Health Policy Rates page.
With Sandton’s fast-paced lifestyle, remote consultations let you receive timely support without rearranging your schedule. Additional benefits include:
This process improves access for those in Sandton working extended hours and for families with limited transport. Find day-to-day providers to support your medical needs in parallel with affordable telephonic options.
| Feature | Telephonic | In-Person |
|---|---|---|
| Cost | Included in many health cover plans | current published premiums per visit or more |
| Convenience | At home/work, flexible hours | Requires travel and waiting room time |
| Scope | Advice, prescriptions, referrals | Full assessments, procedures |
Tip: You can supplement telephonic consultations with face-to-face doctor visits as needed by choosing a medical insurance plan offering both options. Explore additional benefits in combined cover plans.
Submit your details below and one of our qualified consultants will be in contact with you shortly.
Explore how telephonic medical consultations in Sandton offer affordable healthcare, save time, and fit the needs of families and professionals in South Africa.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Principal member premiums effective from 1 January 2026. Rates may vary by age and dependants.
| Plan | Principal premium | Main distinction | Details |
|---|---|---|---|
| Day-to-Day Plan | From R929/per month | — | View plan |
| Hospital Plan | From R1 434/per month | — | View plan |
| Vital Select | From R289/per month | Limited hospital-care plan | View plan |
| Combined Plan | From R2 098/per month | — | View plan |
| Chrome | From R589/per month | Day-to-day plus accident hospitalisation | View plan |
| Bronze | From R759/per month | Broader day-to-day benefits | View plan |
| Delta Max | From R839/per month | Adds diagnostic procedures | View plan |
| Standard Day-to-Day | From R929/per month | Broader routine healthcare cover | View plan |
| Standard Hospital | From R1 438/per month | Hospital cover | View plan |
| Standard Combined | From R2 098/per month | Combined day-to-day and hospital | View plan |
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care