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Telehealth has transformed healthcare across the Eastern Cape, giving people in both urban and rural areas new options to connect with qualified healthcare practitioners using their phones or smart devices. Health insurance plans that include telehealth empower families, retirees, and professionals to get care and advice without the need to travel, making healthcare access more efficient and cost-effective.
This type of plan allows members to arrange consultations with registered healthcare practitioners remotely, offering advice, prescription renewals, and initial diagnoses for a wide variety of common health concerns. For minor illnesses, chronic care management, or repeat prescriptions, telehealth means fewer disruptions and less time off work or school.
Affinity Health integrates telephonic consultation services as part of its day-to-day cover options. Typically, you call a dedicated number to book a time with a registered practitioner. After discussing symptoms and history, you may receive a script, a referral, or a recommendation for in-person follow-up. These telehealth consultations are included within your monthly premium, set by plan type and age group for true cost predictability.
One of the drivers of affordability is the reduced overhead from fewer in-person consultations. For instance, Affinity Health’s entry-level day-to-day plan-with telehealth consultations included-starts from just R649 per adult and R446 per child per month, making it a sensible choice for budget-aware households. See full breakdowns on the current pricing page.
| Feature | Affinity Health Day-to-Day Plan | Traditional Out-of-Pocket GP Visits |
|---|---|---|
| Telehealth consultations | Included (unlimited) | Not available |
| Script renewals | Included | Standard cash fee |
| After-hours access | Available | Rare |
| Monthly cost (adult) | From R649 | Varies (R350+ per visit) |
With vast distances and patchy access to healthcare facilities in some parts of the province, members can use telehealth for:
You are encouraged to combine telehealth benefits with routine in-person care as needed, ensuring your family’s full spectrum of health needs is covered. Explore plans on the Affinity Health homepage and locate participating practitioners with the provider search tool.
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Find affordable health insurance with telehealth in the Eastern Cape. Access remote care, advice, and prescriptions through budget-friendly plans for families.
Connect with healthcare practitioners from home-no clinic queues or commute required.
Telehealth cover from R649/month for adults in the Eastern Cape.
Plans make regular healthcare advice easy and accessible for all ages.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care