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Telehealth consultations have rapidly become a preferred method for many South Africans seeking accessible, cost-effective healthcare advice. In Sandton-one of Johannesburg’s bustling business and residential districts-demand for convenient, remote care solutions continues to expand. Affinity Health recognises this need and offers affordable telephonic health consultations as part of its medical insurance plans, giving individuals, families, and young professionals easy access to support without high costs or waiting periods.
A telehealth consultation allows you to connect with a qualified healthcare practitioner via phone or digital platform. This removes logistical barriers such as travel time or long queues. Instead, you get evidence-based medical advice, basic chronic condition support, acute care direction, and mental health guidance from the comfort of home or office-especially valuable for Sandton’s busy professionals and family caretakers.
Affinity Health clients with Day-to-Day, Combined, Junior, Senior and Innovator plans enjoy telehealth access included in their plan premiums, helping to keep out-of-pocket costs for consultations as low as possible. For more information on our Day-to-Day cover, visit Affinity Health Day-to-Day Cover.
Telehealth offerings as part of medical insurance help Sandton residents avoid high upfront consultation fees. For example, an Affinity Health Day-to-Day or Combined plan can start from R659 monthly for adults (Standard Range), and R527 monthly for under-18s (Junior Range), all of which include access to telephonic medical guidance. For more details, check our policy pricing page.
For plan-specific details such as Junior and Senior ranges, learn more about Junior or Senior Cover for families and retirees.
Sandton’s fast-paced lifestyle and traffic congestion make remote access to medical advice especially valuable. Being able to schedule virtual consultations before, during, or after the workday supports professional productivity and helps parents and caregivers seek care more easily for children and elderly relatives.
| Consultation Type | Average Out-of-Pocket Cost | Included in Affinity Health Plans? |
|---|---|---|
| Standard in-person GP | R400-R700 | Varies (limits/caps) |
| Telehealth consultation | Often no extra charge | Yes, covered on most plans |
These virtual options, included as part of your plan, can significantly reduce annual routine healthcare expenses-especially for families and professionals needing frequent medical input. Read more about combined plans offering both in-person and telehealth benefits on our Combined Plan page.
Affinity Health members can use the provider directory to find professionals offering remote and in-person care in and around Sandton, ensuring prompt attention for any health concern. Locate a virtual provider or in-person GP using the Affinity Health Provider Search Tool.
Virtual healthcare access is revolutionising medical support for Sandton households, improving affordability and boosting health outcomes by making advice convenient and continuous.
Contact us today and we will get back to you shortly
Discover how Sandton residents can access cheap, reliable telehealth consultations through Affinity Health. Learn about plan options, pricing, and provider access.
Virtual healthcare connects Sandton residents to registered health practitioners, saving time and travel costs.
Telehealth sessions are included in many Affinity Health plans, reducing extra fees for routine consultations.
Flexible appointments support busy families, professionals and retirees seeking easy health advice.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.