Featured Articles
Stay ahead with our latest insights and proven strategies
Stay ahead with our latest insights and proven strategies
Please wait while we prepare your content...
Telehealth has become a cornerstone of healthcare access for individuals and families throughout Cape Town, simplifying doctor consultations, follow-ups, and prescription guidance. As private healthcare grows in demand, telehealth bridges the gap for young professionals, families with children, older adults, and anyone looking for fast, reliable medical advice without lengthy travel or waiting periods. The result? Timely care and peace of mind - all from your home or office.
More than 80% of South Africans experience a lengthy wait when accessing public health facilities. Telehealth, included in private health insurance like Affinity Health, helps Cape Town residents bypass common system bottlenecks and get trusted advice quickly.
Most leading private health insurance options offer telephonic or video call access to qualified medical professionals as a core day-to-day benefit. With Affinity Health, telehealth consults are included in Day-to-Day plans, as well as in comprehensive options for families and seniors. These virtual consultations can cover new symptoms, script renewals, mental health support, child healthcare queries, and after-hours medical advice.
Cape Town residents have unique healthcare needs, from busy city workers to parents and retirees. The best health plans make telehealth an integrated, everyday resource, not just a crisis tool. Here’s how to assess your options:
| Plan Option | Who It’s For | Telehealth Benefit | Monthly Premium (2024) |
|---|---|---|---|
| Day-to-Day Plan | Individuals & families (18-54 yrs) | Included | From R649 (adult) |
| Junior Cover | Children (0-17 yrs) | Included | From R375 (child) |
| Senior Cover | Older adults (55+ yrs) | Included | From R1,034 (member) |
These plan options enable Cape Town residents to manage illness and wellness easily, wherever they are. Combined with in-person access when required, telehealth delivers cost-effective, responsive healthcare across the city.
Contact us today and we will get back to you shortly
Compare the leading telehealth health plan options for Cape Town. Affinity Health provides affordable, private virtual care for families, individuals, and seniors.
Telehealth offers Cape Town families instant access to medical guidance without travel or waiting rooms.
Plans start from R375 for children, keeping quality healthcare within reach for every home.
Includes script renewals, chronic care, and mental health advice, supporting overall wellness in Cape Town.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care