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Telehealth consultations have rapidly become a preferred way for Johannesburg residents to connect with healthcare practitioners without leaving their homes. Whether you're managing your family's routine health needs, keeping up with chronic conditions, or seeking advice for an unexpected illness, digital consultations have created a more convenient and efficient healthcare experience. With Johannesburg’s bustling urban life, many individuals and families are choosing virtual consultations to avoid traffic, minimise time away from work, and reduce exposure in busy clinics.
Telehealth makes healthcare simpler by allowing patients to:
Affinity Health offers telehealth consultations to ensure affordable, high-quality health advice is never far away. This model empowers professionals with busy schedules, parents with small children, retirees with mobility concerns, and anyone needing prompt medical guidance.
South African context: Urban areas like Johannesburg have led the increase in online consultations, reflecting a national trend where digital health is helping bridge gaps in both private and public healthcare access.
For more details on plans that include virtual consultations, visit the Day-to-Day Cover page.
When considering telehealth solutions, Johannesburg residents should prioritise:
Affinity Health’s network guarantees all teleconsultations meet these standards, making it easier for residents to get effective care from wherever they are in the city.
For urgent medical events, in-person care or hospital care providers can be found on Affinity Health’s provider list.
Telehealth consultations are suitable for:
Find out how virtual consultations integrate into affordable health plans for various age groups by exploring Combined Plan options or browse the latest health solutions in the Innovator Range.
| Plan Name | Includes Telehealth? | Monthly Premium |
|---|---|---|
| Standard Day-to-Day Adult | Yes | R599 |
| Junior Day-to-Day Child (0-17) | Yes | R280 |
| Senior Day-to-Day (55+) | Yes | R949 |
| Innovator Combination Plan (18-54) | Yes | From R1,829 |
Monthly premiums vary by age and selected benefit level. All these plans include convenient access to online consultations, helping Johannesburg residents manage their health more efficiently.
Contact us today and we will get back to you shortly
Discover how telehealth consultations in Johannesburg offer accessible, affordable healthcare for families, professionals, and seniors. Compare plans, pricing, and options.
Speak to a health professional from your home or office, saving time and travel costs.
Plans offer online consultations for adults, children, and seniors across Johannesburg.
Day-to-day plans with telehealth start from just R280 per child and R599 per adult.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care