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Explore how affordable telephonic medical consultations give Free State families and professionals access to healthcare advice. Learn about plan options, pricing and benefits.
Get medical advice at home anywhere in Free State.
Plans include remote consultations to lower healthcare costs.
Practical for children, working adults and seniors alike.
Accessing fast, trustworthy medical guidance has long been a challenge for many Bloemfontein, Welkom or smaller towns. With the ongoing digital shift in healthcare, telephonic consultations with qualified healthcare practitioners are bridging critical gaps - all while keeping costs within reach for individuals, families and professionals.
Affordable telephonic consultations are typically included as part of modern health insurance products, such as those available through Affinity Health. These services are designed to reduce pressure on in-person appointments, enabling clients to start their care journey over the phone.
Did you know? Around 39% of South Africans cite cost and distance as major barriers to seeing a doctor (Statistics South Africa, 2022). Affordable remote consultations are a proven step in reducing these obstacles, especially in provinces like Eastern Cape.
For families with children and older adults, telephonic consultations offer both convenience and peace of mind. This is especially beneficial when combined with a plan featuring day-to-day and hospital benefits, such as Combined Cover from Affinity Health.
| Aspect | In-Person | Telephonic |
|---|---|---|
| Waiting Time | Potentially long | Minutes or hours |
| Travel Required | Yes | No |
| Cost | R300 - R500 per visit | Included with cover (often at no additional cost) |
| Scope | Full examination | Advice and basic assessment |
Budget-friendly health cover makes remote consultations more accessible. With plans from Affinity Health, telephonic consultations with a qualified healthcare practitioner are often a core benefit in the Day-to-Day range and Combined options. Pricing is clear and designed for diverse households:
For additional convenience, networks of providers and hospitals across the Free State are available for in-person follow-up as needed. Visit Find a Provider to search local healthcare professionals, or Find a Hospital Provider for emergency and hospital care.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
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Get answers to common questions about Telehealth Virtual Care
Choose the option that fits your needs
We believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.