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Virtual consultations are reshaping how Pretoria residents access healthcare. Whether you’re a busy professional, parent, or retiree, telehealth means you can connect with registered Healthcare Practitioners using your phone or computer-eliminating travel, long queues, and reducing costs. As the demand for budget-friendly, reliable medical cover grows, Affinity Health ensures that Pretoria locals have affordable access to these essential services.
With a high rate of smartphone adoption and internet access in Pretoria, telehealth is now a viable-and often preferred-option for day-to-day healthcare needs. Virtual consultations are particularly valuable for families with young children or elderly relatives who may be more vulnerable to infectious diseases in public waiting rooms.
Affinity Health includes telehealth as part of many Day-to-Day Cover plans, making it easier to manage your health budget while maintaining access to private care.
| Service Feature | Virtual Consultation | In-Person Visit |
|---|---|---|
| Cost | Lower | Higher |
| Time commitment | Minimal | Travel & waiting involved |
| Access to records | Digital and secure | Usually paper-based |
| Response time | Fast | Variable |
Affinity Health’s commitment to affordability means essential virtual healthcare is within reach for Pretoria households. For example, Day-to-Day Cover plans providing access to Healthcare Practitioner teleconsultations start from as little as R579 per adult and R374 per child per month. These plans also include routine GP visits, acute medicine, and basic dentistry-offering comprehensive value for families and individuals. For the most updated details, visit the Policy Rates and Pricing page.
A virtual medical consultation cannot replace emergency care or hands-on treatment for serious injuries. Healthcare Practitioners will advise if an in-person assessment or hospital visit is needed, prioritising your safety and outcomes.
Affinity Health supports virtual care with access to one of the largest private networks in Pretoria. Should you need in-person care, you can easily find a provider or search for private hospital partners throughout the city and greater Gauteng region. Many Affinity Health members use both virtual and in-person services for flexible, balanced care.
When selecting health cover, consider your family’s typical use of day-to-day versus hospital services. Explore the benefits of plans offering both, such as the Combined Plan, for comprehensive security. Pretoria’s vibrant population deserves healthcare that fits real life-virtual consultations make that possible, supporting health, productivity, and peace of mind.
Contact us today and we will get back to you shortly
Experience convenient and cost-effective telehealth consultations in Pretoria. Affinity Health offers budget-friendly plans with virtual healthcare access for families, professionals, and retirees.
Book appointments from home in Pretoria for common healthcare needs.
Plans start from R579/adult, R374/child per month with virtual consultations included.
Easy in-person referrals and support from local Pretoria healthcare providers.

Disclaimer: This article is intended for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before making any decisions about your health or treatment.
Fast, friendly and helpful service received from Dimpho Pulo. No need for waiting, speedy response with positive outcome.
Verified customerBrandon Singh was incredibly helpful and professional. They handled my query efficiently and made sure I understood the next steps clearly. I really appreciated their patience and friendly attitude. Great service overall!
Verified customerI got what I needed within minutes and saved money.
Verified customerThutuka provided exceptional service to me today. I wish him well and thank him for his kindness. A definite asset to Affinity Health.
Verified customerWe believe that quality healthcare should be accessible to everyone. Our plans are designed to be cost-effective, providing value without compromising on essential benefits.
Affinity Health members have access to the largest healthcare provider network in the country, including GP’s, Dentists and Hospitals.
From routine check-ups to emergency medical services, our plans encompass a wide spectrum of healthcare services, including chronic medication cover and emergency medical services.
Understanding that healthcare needs vary, we offer flexible plans that can be customised to suit your specific requirements.
Qualified and motivated service agents powered by a state-of-the-art call centre.
Our dedicated team is available 24/7 to assist with pre-authorisation, telehealth consultations and emergency services.
Choose the option that fits your needs
Get answers to common questions about Telehealth Virtual Care